FOR CARDIFF: The Challenge: Celebrating a City's History with High Impact

FOR Cardiff sought a flagship event to support the City of Arcades’ campaign celebrating Cardiff’s 70th anniversary as a capital city. The core objective for WCS Agency was to plan, organise, and deliver a high-footfall event, ‘The Time Travellers Arcade Trail’, across seven historic arcades and St Davids Dewi Sant, effectively making the arcades the vibrant heart of the city’s celebration.

The WCS Solution:

Bringing the Time Traveller to Life

Bringing the Time Traveller to Life

ForCardiff had created the brief which included the concept of a Time Travellers Trail. The trail would include a different decade in each space, starting with the 1950s and working up to the present day and future. The Time traveller had no ‘look’ and the activation would need to include a stampable ‘ticket’ and a certificate at the end of the trail.

The Time Travellers ‘look’

The Time Travellers ‘look’

We took inspiration from the Arcade’s Victorian Heritage as the ‘base’ look of the Time Traveller, adding extra layers in varying fabrics like silk, velvet and leather to give him a look of whimsy and magic. He was neither traditional, nor modern but a sort of amalgamation of all decades.

Assets

Assets

We worked with FOR Cardiff to utilise their existing brand assets and their external designer to create a range of assets they had requested, like the ticket and the certificate, adding an information leaflet, location maps, the ‘Declaration of Indie-pendants’ and the ‘Future of Cardiff’ board.

We designed all hanging ‘exhibition’ style foam boards and window vinyls to match their corresponding decade while keeping elements of the campaign presents, like the ‘Time Traveller Motifs’ we had created, i.e the googles, hot air balloon and stopwatch.

Securing Viral Activations

WCS Agency focused on creating unique, high-profile activations to ensure maximum public engagement and organic reach. Our key involvement centered on securing and executing two viral moments that defined the campaign’s success:

Securing

Securing

  • Securing the TARDIS from the BBC: WCS worked closely with the BBC, who kindly lent a prop TARDIS in support of the campaign. Positioned at the entrance of High Street Arcade for the 1960s theme, the TARDIS instantly became a massive draw for excited ‘Whovians’ and generated significant attention across social media platforms like Instagram, Facebook, TikTok, and Reddit.
  • The Cardiff Arms Park Choir in Wyndham Arcade: To anchor the 2000s section, which celebrated the opening of the Millennium Stadium, WCS arranged for the renowned Cardiff Arms Park Choir to perform. The choir performed ‘Game Day’ classics and songs from the 2000s, delighting visitors with their “beautiful sound”.

We also implemented additional high-impact elements, including actors delivering history lessons in costume, interactive dress-up stands, and themed vinyl designs and props throughout the trail.

Results & Impact: A Resounding Success

The campaign day was a major success, achieving its objectives by driving increased footfall across many of the arcades and generating overwhelmingly positive feedback from the public and tenants.

Key Metrics

Key Metrics

  • High Reach: The total social media reach from the WCS Agency and Cardiff Life Instagram accounts was 87,466.
  • Engaged Participants: An estimated 1,749 engaged ‘Time Travellers’ participated in the trail.
  • Press Coverage: The event garnered 5 pieces of press coverage.

Public Enjoyment and Positive Feedback

The viral activations proved incredibly effective, driving a high level of excitement and engagement:

  • TARDIS Buzz: The TARDIS was described by a Castle Quarter Manager as a “huge benefit to footfall” that “created a real buzz”. Its arrival was so exciting that one member of the public commented they “got out to bed” just to see it.
  • Choir Delight: The positive sentiment was echoed in Wyndham Arcade, where the Property Manager praised the Cardiff Arms Park Choir as “just magnificent” and immediately asked, “Can we do the same next year please??”.
  • Tenant Praise: A quote from Lucky Cow Vintage highlighted the widespread enjoyment: “The day was great! I thought it was a super cool idea, and I know it wasn’t my arcade but I loved the TARDIS”.
  • Economic Impact: The trail successfully stimulated retail activity, with the post-campaign survey showing that the largest segment of visitors (over 60%) made purchases of “Food and drinks’ during the event.

Word-of-Mouth: On a scale of 0 (not at all likely) to 10 (extremely likely), the highest response for talking about the event was a 9, indicating a high propensity for positive word-of-mouth marketing.

Conclusion

The Time Travellers Arcade Trail was a masterclass in event management and impactful activation. By securing beloved cultural assets like the TARDIS and coordinating with key local partners like the Cardiff Arms Park Choir, WCS Agency delivered a spectacular, high-energy day that successfully increased footfall and generated significant organic buzz, leaving both the client and the public eager for future events. Taking FOR Cardiff’s idea to host a Time Travellers Trail, with a stampable element and decade themed arcades, and bringing it to life.